The City of Katy’s Water line incident on December 1, 2020Today the City of Katy experienced an unexpected interruption in water service resulting in brown/discolored water for residents. Many residents have reported brown stains on their laundry caused by rust and sediment in the water lines. Below are steps to remove rust stains. If you do not have rust eliminator product to help remove these stains, please go to the Utility Billing Department at City Hall located at 901 Ave C and the City will provide a small bottle of Rust Stain Remover. How to remove rust stains from your laundry:If you need to remove rust stains from clothes, do not dry them first. Heat stabilizes the rust stains and makes them nearly impossible to eliminate from any type of clothing. Instead, try performing these steps to remove rust stains:• Immediately rewash clothes using a heavy duty detergent in clear water. Run a full washer to see if water is still discolored. If it is, wash clothes at a laundromat.• Use a commercial rust eliminator such as Iron-Out or Rit rust remover. These items contain hydrofluoric or oxalic acid compound that loosens rust from most fabrics. Make sure these clothes are thoroughly rinsed because any acid remaining will deteriorate clothes. In addition, these rust removers are only intended for colorfast material or white clothing.If you have any questions, please call Public Works at 281-391- 4820. They apologize for the inconvenience this interruption has caused.