The Fort Bend County Sheriff's Office has been fielding inquiries about recent changes to dispatching procedures, and has released this statement addressing misinformation.
The Sheriff's Office has made a procedural change in dispatching...However, it was determined that this change would not have any negative impact on delivery of police services in Fort Bend County.
"One Constable's Office (Precinct 3, Constable Wayne Thompson) did not like this change and has put out information that has alarmed people and created a political scenario based upon fear and not reality," said Chief Deputy David Marcaurele. "Much of the debate is technical in nature and now some who are announced as running for office in 2020 have jumped on the bandwagon and are sending out alarming and misleading information."
At the Fort Bend County Sheriff's Office, the main goal is to dispatch police services to Fort Bend County homes and businesses in the most efficient and cost effective manner.
"Here is the single factor that we want the public to be aware of as it applies to this topic," he said.
"Upon review of response times, we can report the following: In Patrol Districts 2, 3, and 5 (this is the area that covers most of Fort Bend County Precinct 3) we compared the average response time to dispatched calls for service in the six month period of July - December 2018 versus January, 2019 (the month we made the change). The result is that we saw a 14.4 second reduction in average response time to dispatched calls for service. We will take improvement of service any day, and in the end, know that is what is expected of our dedicated employees working in Dispatch and those Deputies (Sheriff and Constable) working in the field."
"We are committed to public safety and always strive to look for ways to improve our delivery of services and will continue to do so even when others only look to politicize actions."
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