Position Desired: Customer Service/Data Entry

Cover Letter:
**** **** Customer Service
Katy, TX 77449 ****@*****.*** - (***) ***-****

Authorized to work in the US for any employer
WORK EXPERIENCE
Customer Service Representative
Ikan - Houston, TX- 2010-07 - 2018-08
Started out as Customer Service for Domestic Dealers and End Users, promoted to Customer Service Supervisor in charge of International and Domestic Customers, receiving PO's and inputting into quick books, sending orders to warehouse to be filled and shipped, In charge of Invoicing and billing all customer through Quick Books, receiving and posting payments, cash, wire transfers, credit cards ect.. dealing, speaking and solving International & Domestic Customers Issues, Completed all PayPal orders, invoices, refunds and printing reports, in charge of going through UP, FedEx ect.. to make sure all are correct prior to paying, Working with the warehouse to make sure all orders were filled and shipped in a reasonable time, Invoicing and keeping track of product that was taken to Trade shows, Invoicing all Salesman order and sending to warehouse to be filled, Much more.
EDUCATION
High school or equivalent
SKILLS
Strong in Quick Books, Microsoft Word, Excel
ADDITIONAL INFORMATION Alliance Shippers 1998 - 2009
Started out as Receptionist and was promoted to Intermodal, Tracing all Intermodal rail trailers & containers, Data entry, Invoicing customers, Scheduling Delivery Appointments, Locating Drayman all over the United States to do deliveries, Billing and Dispatching units to be picked up at origin, Speaking and dealing with all Railroads, Handling load shifts & Over weights loads, finding a company to go and rework the load so it could leave the ramp, Handling claims with Alliance Shippers Corporate Office ect..

Desired Compensation / Salary:
15.00 an hour

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